You know when people write, ‘If you have any enquiries, please do not hesitate…’? It drives me demented. People don’t hesitate. They just click Reply. Email means quick, easy responses. It means rapid turnaround. It means records of who said what, when, to whom. But, no matter how many you get in a day, it [...]
Email. It’s not rocket science. We’re all pros at it; after all, we send and receive somewhere in the region of 40-80 emails a day, on average. But sometimes we’re not as effective as we could be. Or, we offend. Or, we cause frustration. And frustration, offence or ineffectiveness are not good ingredients when it [...]
I’m sure you’ll agree that some of the things people do via e-mail makes them look deeply stupid. And I’m sure you’ll nod your head sagely when I say that people who attach little photos of kittens to their e-mails should be taken outside and beaten with a mallet (the people, not the kittens). Not [...]
